Clients

Zafin’s award-winning Product and Pricing Lifecycle Management platform, miRevenue, has created some true evangelists among our clients. We are honored to serve our valued clients and it is our goal to build relationships that last a lifetime. Our philosophy of continuous innovation means that clients will always have the next game changing innovation to stay ahead of the marketplace.

 

Testimonials
Zürcher Kantonalbank, Switzerland

We were looking for a configurable and rules based pricing and billing engine which could be integrated with our system-landscape with ease. We required a modular and extendible architecture for our future plans. From a business perspective we had to reduce the time to market for new pricing strategies, enable product bundling and provide differential pricing based on customer loyalty. The miRevenue implementation, currently live at ZKB, helps us to meet all these needs and provides us with a sustainable solution for the future.

Mr. Johannes H. Staub, Head Services, Zürcher Kantonalbank

 

Bank of the West, USA

With the history comes the legacy that you need to build upon. To have a full relationship with a customer we must be able to “knit” all these systems together and create features and benefits that span across multiple platforms.

Alex Roddy, SVP, Bank of the West

 

SEB, Sweden plus multiple geographies

miRevenue allowed us to generate a single integrated invoice for all charges across multiple geographies, accounts and services. The ROI after 3 months was tremendous – we now plan to deploy miRevenue for Custody services as well.

Linda Wade, Global Manager GTS Product Profitability, SEB

 

HDFC Bank

miRevenue gives us a competitive edge by allowing the bank to launch new and innovative products and relationship pricing with minimal time to market.

Mr. G.V. Gopalkrishnan, Senior Vice President (IT), HDFC Bank

 

IndusInd Bank

Zafin Labs’ miRevenue platform was selected to provide the pricing and billing flexibility to the Bank’s consumer clients, thus providing the power to provide mass customization to the bank’s liability products. miRevenue allows us to easily define new products and make changes to existing products with minimal technical intervention. The ability to launch these new products and marketing campaigns aligns with our vision of using technology to help drive our value proposition to our customers. With this solution we are offering the most innovative products in our market, and that makes both us and our customers happy.

Mr. Mridul Sharma, Senior Vice President, Solution Delivery Group, IndusInd Bank

 

Standard Chartered Bank

We were looking for a scalable solution that would allow us to take all of our current loyalty initiatives and roll them into an open platform that could standardize the loyalty experience going forward. Zafin Labs’ miLoyalty solution met that requirement and included the flexibility we needed for earning points across multiple lines of business and multiple countries, as well as a variety of redemption options, giving us a truly customer centric view of individuals. Banking is changing and these kind of loyalty initiatives are only going to become more important in the future.

Ramesh Narayanaswamy, Head of Technology Solution Delivery, Standard Chartered Bank

 

National Bank of Abu Dhabi

Zafin Labs miLoyalty module allowed us to build out a comprehensive loyalty platform. The genius of the solution is in its ability to innovate and create new products as part of a customer loyalty solution. This flexibility allowed us to use miLoyalty as the integral framework and tie other systems in and around it. The project team was able to meet very tight timelines and deployment was completed successfully in an impressive 3 months. We have had a great working relationship with Zafin Labs throughout the engagement and have been well supported since going live in May 2010.

Mr. Anan Makhlouf, Senior Manager, Cards Marketing and Business Development, National Bank of Abu Dhabi

Dubai Islamic Bank

In reviewing the market for solution vendors in the loyalty space, we found that Zafin’s solution provided us with the most flexibility to meet our current needs, while also providing a platform that can easily meet our future business needs. Their enterprise wide loyalty approach and capabilities are directly in line with our strategic objectives to offer unique and convenient banking solutions to our customers.

Dr. Adnan Chilwan, Chief of Retail Banking, Dubai Islamic Bank