Blog

What is the Customer Engagement Score?

The Customer Engagement Score (CES) is a unified measurement of customer engagement with your bank. As a direct indication of the quality of a customer’s relationship, the score represents a powerful grouping mechanism and an entirely new way to think [ … ] Read More

In the news: Growth of Canadian fintech sector

Canada’s emerging fintech industry was a hot topic in the press today. One of Canada’s national newspapers, The Globe & Mail, published a piece that explores the growing number of startups in the space, labeling financial services as the [ … ] Read More