Corporate & Commercial

Build Relationships

The corporate and commercial divisions of leading financial institutions across 40+ countries rely on Zafin’s cloud-native enterprise-wide platform to motivate client behaviors that build relationships. The path to implementation for a Zafin solution is fully operationalized and highly predictable, with most phase one use-cases up and running in less than six months.

Customer Case Studies

Don’t take our word for it. Hear what customers have to say about how Zafin has transformed their business.

Increase Pricing Flexibility and Reduce Conduct Risk

Tier-1 bank centralizes pricing across geographies, currencies and market rates for simplicity, efficiency and impact.

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Challenge

This Tier-1 bank’s domestic markets priced deposit products independently, with limited regional or global input or oversight. With no means to align local market practices with global strategies, the bank faced conduct risk exposure, below par balance sheet use and P&L volatility.

Objective

Objectives included maintaining a strategic focus on growing “sticky” core deposits, differentiating pricing for deposits by segment, managing and monitoring conduct risk and substantiating pricing outcomes to clients and regulators with full transparency.

Solution

Leveraging Zafin’s Rates & Fees to streamline rate management, the bank is now equipped with a system of record for wholesale deposit base rates globally.

Result

The bank automated pricing for 98 percent of its Transaction Banking balance sheet globally, and mitigated conduct risk with a centralized automated system for pricing across hundreds of currencies and market rate inputs.

Automate Pricing and Billing for Efficiency and Revenue Capture

Tier-1 bank selects Zafin to streamline pricing and billing, including bespoke customer arrangements.

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Challenge

SEB faced considerable constraints related to pricing and billing, significant revenue leakage, and a highly-manual process to identify and remediate pricing and billing errors.

Objective

Key objectives included reducing reliance on vendors, automating manual billing processes, and reducing operational risk.

Solution

SEB selected Zafin’s pricing and billing solutions to address key capabilities, including configuring customer charges and billing preferences, delivering bespoke pricing, consolidating customer invoices and debit advices, and auto-detecting transactions that require manual intervention.

Result

SEB has benefited in a number of ways, including $5 million in annual savings in fee leakage in Sweden, a 44% annual revenue increase in Sweden and project payback in less than 12 months.

Overcome System Constraints to Achieve Customer Centricity

Tier-1 bank unifies product, pricing and billing for corporate and cash management products, increasing speed and reducing revenue leakage.

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Challenge

Because of legacy system constraints, CIBC’s Business Banking team had limited ability to launch new products and implement fee changes.

Objective

The bank’s strategy hinged around customer centricity, with a range of new product and pricing initiatives and goals around enhanced time to market, reduced revenue leakage and improvements in operational efficiency.

Solution

Zafin delivered an end-to-end product, pricing and billing framework in one flexible platform for all corporate deposit and cash management products.

Result

The bank now boasts 15+ million transactions processed monthly, 50% improvement in time to market, 70% reduction in cost for processing annual fee charges and $10 million in annual revenue leakage recaptured.

What's Possible

Respond to customer needs and competitive challenges at speed with products, prices and offers designed to serve existing customers, attract new ones and build your business. Consider the possibilities.

Streamline and Digitize Client-Specific Deals

Streamline and automate processes surrounding client-specific corporate and commercial arrangements to reduce costs, enhance accuracy, ensure consistency, accelerate straight-through-processing and increase transparency.

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Challenge

For many banks, client-specific bespoke deals are negotiated outside core systems and implemented with substantial manual intervention, driving up costs, diminishing consistency and accuracy, and complicating subsequent audit and compliance reviews.

Solution

Streamline and automate processes surrounding client-specific corporate and commercial arrangements to reduce costs, enhance accuracy, ensure consistency, accelerate straight-through-processing and increase transparency.

How It Works

With Zafin’s Deal Manager, relationship managers review customers’ balance, transaction and other banking behaviors, consider a range of what-if scenarios, define a pricing plan that benefits the customer and the bank, then push even the most complex conditional pricing arrangements through to Zafin’s pricing platform for automated execution, creating a comprehensive accurate audit trail for regulatory purposes, automatically.

Streamline Periodic Repricing for Corporate and Commercial Customers

Streamline and automate your bank’s periodic repricing process for corporate and commercial customers.

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Challenge

For many banks, the recurring repricing process for corporate and commercial customers is a manual process that is both costly and time-consuming.

Solution

Streamline and automate your bank’s periodic repricing process for corporate and commercial customers.

How It Works

With Zafin’s Deal Manager, relationship managers review customers’ balance, transaction and other banking behaviors, consider a range of what-if scenarios, define a pricing plan that benefits the customer and the bank, then pushes even the most complex conditional pricing arrangements through to Zafin’s pricing platform for automated execution, creating a comprehensive accurate audit trail for regulatory purposes, automatically.

Streamline the Quote-to-Cash Process

Automate the Quote-to-Cash process to reduce costs and increase predictability.

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Challenge

For many banks, the Quote-to-Cash process for commercial and corporate customers entails high costs and substantial operating and compliance risks due to reliance on manual processes for price negotiation, billing set-up, and billing execution.

Solution

Automate the Quote-to-Cash process to reduce costs and increase predictability.

How It Works

With Zafin’s Deal Manager, relationship managers review customers’ balance, transaction and other banking behaviors, consider a range of what-if scenarios, define a pricing plan that benefits the customer and the bank, then push even the most complex conditional pricing arrangements through to Zafin’s pricing platform for automated execution. Then, Zafin's product, pricing and billing platform monitors and tracks customer behaviors, including transactions, balances, product holdings and more, against terms and conditions associated with standard and bespoke client arrangements. Based on pre-defined business rules, the platform executes rates, fees, bonuses, fee adjustments and waivers, loyalty points, miles, and merchandise rewards automatically, while creating a comprehensive accurate data trail for audit and regulatory purposes.

Related Resources

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