Corporate & Commercial

Increase Efficiency

The corporate and commercial divisions of leading financial institutions across 40+ countries rely on Zafin’s cloud-native enterprise-wide platform to reduce the time and cost associated with bringing new product and pricing strategies to market. The path to implementation for a Zafin solution is fully operationalized and highly predictable, with most phase one use-cases up and running in less than six months.

Customer Case Studies

Don’t take our word for it. Hear what customers have to say about how Zafin has transformed their business.

Increase Pricing Flexibility and Reduce Conduct Risk

Tier-1 bank centralizes pricing across geographies, currencies and market rates for simplicity, efficiency and impact.

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Challenge

This Tier-1 bank’s domestic markets priced deposit products independently, with limited regional or global input or oversight. With no means to align local market practices with global strategies, the bank faced conduct risk exposure, below par balance sheet use and P&L volatility.

Objective

Objectives included maintaining a strategic focus on growing “sticky” core deposits, differentiating pricing for deposits by segment, managing and monitoring conduct risk and substantiating pricing outcomes to clients and regulators with full transparency.

Solution

Leveraging Zafin’s Rates & Fees to streamline rate management, the bank is now equipped with a system of record for wholesale deposit base rates globally.

Result

The bank automated pricing for 98 percent of its Transaction Banking balance sheet globally, and mitigated conduct risk with a centralized automated system for pricing across hundreds of currencies and market rate inputs.

Automate Pricing and Billing for Efficiency and Revenue Capture

Tier-1 bank selects Zafin to streamline pricing and billing, including bespoke customer arrangements.

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Challenge

SEB faced considerable constraints related to pricing and billing, significant revenue leakage, and a highly-manual process to identify and remediate pricing and billing errors.

Objective

Key objectives included reducing reliance on vendors, automating manual billing processes, and reducing operational risk.

Solution

SEB selected Zafin’s pricing and billing solutions to address key capabilities, including configuring customer charges and billing preferences, delivering bespoke pricing, consolidating customer invoices and debit advices, and auto-detecting transactions that require manual intervention.

Result

SEB has benefited in a number of ways, including $5 million in annual savings in fee leakage in Sweden, a 44% annual revenue increase in Sweden and project payback in less than 12 months.

Overcome System Constraints to Achieve Customer Centricity

Tier-1 bank unifies product, pricing and billing for corporate and cash management products, increasing speed and reducing revenue leakage.

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Challenge

Because of legacy system constraints, CIBC’s Business Banking team had limited ability to launch new products and implement fee changes.

Objective

The bank’s strategy hinged around customer centricity, with a range of new product and pricing initiatives and goals around enhanced time to market, reduced revenue leakage and improvements in operational efficiency.

Solution

Zafin delivered an end-to-end product, pricing and billing framework in one flexible platform for all corporate deposit and cash management products.

Result

The bank now boasts 15+ million transactions processed monthly, 50% improvement in time to market, 70% reduction in cost for processing annual fee charges and $10 million in annual revenue leakage recaptured.

What's Possible

Respond to customer needs and competitive challenges at speed with products, prices and offers designed to serve existing customers, attract new ones and build your business. Consider the possibilities.

Automate Manual Pricing and Billing Processes

Automate pricing and billing processes to reduce costs and increase predictability.

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Challenge

For many banks, some aspects of pricing and billing are still manual.

Solution

Automate pricing and billing processes to reduce costs and increase predictability.

How It Works

Zafin's product and pricing platform monitors and tracks customer behaviors, including transactions, balances, product holdings and more, against terms and conditions associated with packages, bundles, and offers and rewards programs. Based on pre-defined business rules, the platform executes rates, fees, bonuses, fee adjustments and waivers, loyalty points and miles, and merchandise rewards automatically while creating a comprehensive accurate data trail for audit and regulatory purposes.

Plug Revenue Leakage

Close the gap between what is disclosed and what is charged with Zafin’s powerful pricing solution. Enforce rules around customer adjustments, while creating a comprehensive, accurate data trail for audit and regulatory purposes.

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Challenge

Many banks collect less fee revenue and interest income than they could, to the tune of millions of dollars per year for some Tier-1 banks.

Solution

Close the gap between what is disclosed and what is charged with Zafin’s powerful pricing solution. Enforce rules around customer adjustments, while creating a comprehensive, accurate data trail for audit and regulatory purposes.

How It Works

Zafin's product and pricing platform monitors and tracks customer behavior, including transactions, balances, product holdings and more, against contractual commitments. Based on pre-defined business rules, the platform executes proper pricing automatically.

Respond to Changing Interest Rate Environments and Economic Cycles

Define and execute a range of revenue generating strategies designed to improve bank performance in different market conditions, including a low or negative rate environment.

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Challenge

As interest rates rise and fall, banks need to compete and excel across the full range of economic cycles and rate environments.

Solution

Define and execute a range of revenue-generating strategies designed to improve bank performance in different market conditions, including a low or negative rate environment.

How It Works

Use Zafn’s platform to generate new sources of fee income with targeted fee strategies across product lines. Grow balances with relationship packages, product bundles and micro-targeted rate promotions. Control net interest margins with stronger rate governance, including capabilities for negative deposit rates.

Related Resources

On-demand webinar

June 2020

How Banks Can Respond Strategically to Ultra-Low Rates

Wei Ke, bank pricing strategist and Managing Partner with Simon-Kucher & Partners, joins Thomas Schickler, Zafin's Chief Operating Officer and former banking executive, to discuss banks' response to the unprecedented market conditions, particularly in North America.

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Video

May 2020

Reduce Cost and Time to Launch for New Product Variants

For some traditional banks, it can cost hundreds of thousands or even millions of dollars, and take up to six months, just to bring a product variant to market. Zafin's cloud-based, enterprise-wide platform significantly reduces the cost and time to market for launching product variants.

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