Relationship Pricing
Better banking benefits for customers. Better growth and profitability for banks.
Learn MoreCompliance officers at leading banks worldwide trust Zafin’s cloud-native enterprise-wide product and pricing management platform to execute product, pricing, packaging and billing strategies with full traceability for service, audit, governance and compliance purposes.
Take a look at what our solutions can do for you.
Better banking benefits for customers. Better growth and profitability for banks.
Learn MoreStrengthen your position with customers, competitors and regulators.
Learn MoreDon’t take our word for it. Hear what customers have to say about how Zafin has transformed their business.
Tier-1 bank centralizes pricing across geographies, currencies and market rates for simplicity, efficiency and impact.
Learn More
This Tier-1 bank’s domestic markets priced deposit products independently, with limited regional or global input or oversight. With no means to align local market practices with global strategies, the bank faced conduct risk exposure, below par balance sheet use and P&L volatility.
Objectives included maintaining a strategic focus on growing “sticky” core deposits, differentiating pricing for deposits by segment, managing and monitoring conduct risk and substantiating pricing outcomes to clients and regulators with full transparency.
Leveraging Zafin’s Rates & Fees to streamline rate management, the bank is now equipped with a system of record for wholesale deposit base rates globally.
The bank automated pricing for 98 percent of its Transaction Banking balance sheet globally, and mitigated conduct risk with a centralized automated system for pricing across hundreds of currencies and market rate inputs.
Tier-1 bank uses Zafin’s platform to price deposits at the microsegment level to better serve customers and respond to competitive pressures.
Learn More
This Tier-1 bank faced market pressure from smaller regional and community banks competing on price. Meanwhile, its core systems limited the bank’s deposit product pricing capabilities.
The bank’s vision included delivering tailored pricing on deposit products down to a segment of one. In addition, the bank had key business objectives, including enabling a proactive approach to deposit pricing, centralizing pricing for deposit products in a single system for distribution to other bank systems and increasing rate transparency for customers and employees.
Zafin’s Rates & Fees solution enabled the bank to create a centralized and automated framework for determining and executing segment-specific deposit rates. The bank now leverages a single source for all deposit product pricing information and feeds that data to other bank systems.
Tier-1 bank centralizes hundreds of retail products to reduce costs, increase speed and better serve customers.
Learn More
A Tier-1 bank’s siloed operations, commoditized products, and product-centric mindset were negatively impacting the customer journey ‒ from experience, to acquisition to development.
The bank’s objective was to be a strong, innovative and customer-oriented bank.
The bank used Zafin’s technology to support a new product management framework and enable key capabilities including dynamic pricing, relationship pricing, smart offers and bank-wide rewards.
With Zafin’s platform, the bank has centralized over 385 retail banking products, dramatically reduced costs associated with product launches and rate changes, accelerated speed to market, and increased share of wallet among target customers.
Respond to customer needs and competitive challenges at speed with products, prices and offers designed to serve existing customers, attract new ones and build your business. Consider the possibilities.
Zafin can provide product information that can be used to help reduce product mis-selling and bolster processes designed to ensure fair and transparent outcomes for customers and regulators.
Learn More
Amidst a range of high-profile bank fines for product mis-selling, misconduct remains a significant risk for banks.
Zafin can provide product information that can be used to help reduce product mis-selling and bolster processes designed to ensure fair and transparent outcomes for customers and regulators.
With Zafin Product Master, banks centralize product information in a structured repository for subsequent distribution and consumption with consistency across all bank channels. This architecture ensures uniform application of suitability and eligibility criteria, plus consistent representation of product features, benefits and pricing for all customers across all channels.
Provision accurate lookback data for easy access, significantly reducing the amount of effort, time and cost associated with regulatory inquiries.v
Learn More
Responding to regulatory inquiries is often a highly manual, time-consuming and costly process. Assembling lookback data for regulators can take months, and can cost hundreds of thousands or even millions of dollars. In some cases, banks have been fined for not being able to provide the data at all.
Provision accurate lookback data for easy access, significantly reducing the amount of effort, time and cost associated with regulatory inquiries.
With Zafin Product Master, banks centralize information in a structured repository designed for accessibility. This repository retains longitudinal product information separate from a bank’s core systems, ensuring easy access to comprehensive product information for regulatory purposes. This information can include product specific requirements such as eligibility and suitability criteria, product development and delivery processes, and relationship pricing transparency (who did and did not qualify for a pricing adjustment, and why).
Build a comprehensive discipline around product information management, inclusive of: product governance processes, which customers have access to which products, product eligibility and suitability, risks and controls, as well as required manufacturing and distribution systems.
Learn More
Banks have incurred billions of dollars in fines for misleading and even deceiving customers due to suboptimal sales and risk management practices. As a result, regulatory scrutiny is increasing. Banks need to demonstrate that they have effective and consistent processes in place to prevent development and delivery of products that pose significant risk to the bank and its stakeholders.
Build a comprehensive discipline around product information management, inclusive of: product governance processes, which customers have access to which products, product eligibility and suitability, risks and controls, as well as required manufacturing and distribution systems.
With Zafin’s Product Master, consolidate product information and related regulatory information from across the bank in a central repository, creating a systemic foundation for product information management. Enhance visibility of this information with senior management and other key stakeholders, while executing a product approval workflow across multiple functions.
White paper
February 2019
Open Banking initiatives are undoubtedly gathering momentum, particularly in markets where it is being underpinned by regulatory stimuli. Whilst the Open Banking objectives for different markets vary, all are seeking to encourage greater competition, transparency and product and service innovation by financial services institutions for the benefit of customers.
opens in a new windowRead More opens PDF fileVideo
May 2020
Banks have incurred billions of dollars in fines for misleading and even deceiving customers. As such, regulators have turned their attention to how banks manage their products. Zafin's cloud-based, enterprise-wide platform enables a comprehensive discipline around Product Information Management, reducing risk and streamlining regulatory compliance.
opens in a new windowRead MoreBlog post
March 2020
The Australian Competition and Consumer Commission (ACCC) released the final report for its foreign currency conversion services inquiry. Learn more about opportunities for transparency in fee presentation, the migrant worker remittances market, and FX fees.
opens in a new windowRead More