Why is it important for banks and credit unions to build customer journeys? How do they impact loyalty and ultimately, the bottom line?
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Unexpected expenses happen to everyone. But for unbanked and underbanked consumers, their options for dealing with them are limited. How can banks and credit unions provide opportunities for this segment to achieve greater financial wellness?
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In extreme weather, like ice storms, tornadoes or hurricanes, on-premises banking systems are vulnerable. Cloud banking offers advantages to banks and their customers.
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Zafin receives 2021 Best Banking Infrastructure Software award from FinTech Breakthrough.
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If customers view their bank as a transactional relationship only, what will stop them from shopping the competition and leaving for something new or different? Find out how banks can use customer journeys to build relationships.
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Understanding where a small business is in the customer journey can help banks anticipate needs and offer relevant products and pricing.
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In this infographic, learn the three things banks need to focus on to support customer journeys.
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This infographic shows how a bank can capture more business using personalized products and pricing.
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In one minute, learn how Zafin's technology platform helps banks get closer to customers and build stronger relationships using data-driven insights.
Watch MoreSmith oversees Zafin's global partnership initiatives, including acquisition and onboarding, joint solutions and go-to-market activities.
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Generation X and Millenials have begun choosing big banks over credit unions in big numbers. Read more about this trend and how it can be reversed.
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Highlights that share what U.S. consumers say they want from their banking experience.
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