The need to accelerate digital transformation is a matter of business survival for banks and credit unions. Modernizing the mainframe is the quickest and most efficient path for financial institutions to become more innovative and agile.
There are a number of reasons offer management is so difficult for financial institutions. And yet, customers have made it clear they want personalized offers and would even switch banks to get them. Read more...
Halfway through 2021 and with COVID still impacting the world, we asked members of Zafin's leadership team to share their perspectives on the current state of banking as well as their thoughts on where banking is headed in 2022.
Unexpected expenses happen to everyone. But for unbanked and underbanked consumers, their options for dealing with them are limited. How can banks and credit unions provide opportunities for this segment to achieve greater financial wellness?
If customers view their bank as a transactional relationship only, what will stop them from shopping the competition and leaving for something new or different? Find out how banks can use customer journeys to build relationships.