Case Study

Automate Pricing and Billing for Efficiency and Revenue Capture


SEB faced considerable constraints related to pricing and billing, significant revenue leakage, and a highly-manual process to identify and remediate pricing and billing errors.


Key objectives included reducing reliance on vendors, automating manual billing processes, and reducing operational risk.


SEB selected Zafin’s pricing and billing solutions to address key capabilities, including configuring customer charges and billing preferences, delivering bespoke pricing, consolidating customer invoices and debit advices, and auto-detecting transactions that require manual intervention.


SEB has benefited in a number of ways, including $5 million in annual savings in fee leakage in Sweden, a 44% annual revenue increase in Sweden and project payback in less than 12 months.

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