If customers view their bank as a transactional relationship only, what will stop them from shopping the competition and leaving for something new or different? Find out how banks can use customer journeys to build relationships.
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In this infographic, learn the three things banks need to focus on to support customer journeys.
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This infographic shows how a bank can capture more business using personalized products and pricing.
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Understanding where a small business is in the customer journey can help banks anticipate needs and offer relevant products and pricing.
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Unexpected expenses happen to everyone. But for unbanked and underbanked consumers, their options for dealing with them are limited. How can banks and credit unions provide opportunities for this segment to achieve greater financial wellness?
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Generation X and Millenials have begun choosing big banks over credit unions in big numbers. Read more about this trend and how it can be reversed.
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Zafin receives 2021 Best Banking Infrastructure Software award from FinTech Breakthrough.
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Watch this open panel discussion about Product and Pricing Experience Transformation for financial institutions, featuring Zafin's founder and Group CEO Al Karim Somji and Likhit Wagle, GM, Global Banking, IBM. Moderated by Jim Rapoza, Research Director, Aberdeen Group.
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By all accounts, 2020 was a year like no other. At the time of...
read MoreSmith oversees Zafin's global partnership initiatives, including acquisition and onboarding, joint solutions and go-to-market activities.
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Highlights that share what U.S. consumers say they want from their banking experience.
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A majority of consumers want personalized banking experiences, in which products and pricing match their current circumstances. How can banks overcome legacy core limitations to give customers what they are asking for?
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