Dynamic Relationship Pricing
Meet your customers where they are
Deliver the right product at the right price, in the right context every time!
The problem
Impaired access and visibility into breadth of customer relationship
Our solution
Aggregated customer transactional & balance data
APIs and streaming create real time actionable view of client relationship position
Zafin IO core adapter and extensions accelerate and simplify integration
Zafin platform unifies customer relationship data
The problem
Inability to respond to changes in customer circumstances
Our solution
Create customer journeys that adjust propositions and pricing dynamically
Enterprise product catalog and pricing engine enables contextualized propositions
API/Streaming enables dynamic understanding of customer evolution
Define and apply eligibility and suitability criteria to drive pricing and reward outcomes
The problem
Harnessing customer insights to create relevant offers is difficult
Our solution
Personalized offer definition and fulfilment
API/Streaming to ingest insights from bank models
Zafin Explore aggregates balance and transactional data for consumption by Zafin product and pricing platform
Zafin personalized offers and monetization studio enable exploration of cohort opportunities and alignment of Offers
The problem
It is hard to explain pricing outcomes to customers and regulators
Our solution
Granular persistence of product and pricing information combined with transparency engine
Rate and fee determination data at atomic level
Configurable templates aggregate transparency data for array of use cases
API and streaming publish transparency data to channels and document management capabilities
The problem
Inability to establish customer relationship value results in elevated costs to serve and attrition
Our solution
Targeted propositions and pricing extend customer lifetime value
Arrangement and agreement master serves as system of record for association of products, packages, and proposition with customer relationship
Digitization of attrition signal remediation reduces manual effort and improves target qualification
Ingestion and derivation of attrition signals initiates proactive offers
Outcomes
Maximize benefits for the customer and your bank
Personalize product selection and pricing
With Rates & Fees, you can define and align product and propositions based upon an array of customer attributes
Extended customer lifetime value
Align products and pricing to customers’ life journey using Product Catalog and Rates & Fees
Timely growth in well priced deposits
With Rates & Fees, you can personalize rates based on any combination of customer attributes and adjust pricing dynamically based upon prevailing market conditions
Increased net interest income and net interest margin forecasting precision
Using Rates & Fees capabilities in combination with Analytics, define lead/lag strategies that respond dynamically to market movements
Lower conduct risk exposure
Using Product Catalog, define suitability and eligibility criteria to prevent mis-selling
Sustainable growth within target markets
Define and fulfil cross product offers designed to incentivize customer behaviours based upon their demographics
Our solutions
Learn about our other solutions
Enterprise Product Catalog
Centralize and distribute product information within and outside the financial institution
Core Modernization
Simplify and accelerate banking modernization and digital transformation journeys