Our Story

Accelerating Banking Innovation for Customer Value

Our history

Over two decades of consistent improvement

2002

Zafin was created to revolutionize financial services with better products and pricing, personalized experiences, and lasting value.

2002

Zafin was created to revolutionize financial services with better products and pricing, personalized experiences, and lasting value.

2005

We launched our product and pricing capabilities platform, custom tailored for financial services.

2005

We launched our product and pricing capabilities platform, custom tailored for financial services.

2006

Just five months post-launch, Zafin goes live with HDFC Bank and wins a Retail Banking Award.

2006

Just five months post-launch, Zafin goes live with HDFC Bank and wins a Retail Banking Award.

2007-10

Zafin expanded into Europe, gained new clients, and proved the value of our platform for banks burdened by legacy systems.

2007-10

Zafin expanded into Europe, gained new clients, and proved the value of our platform for banks burdened by legacy systems.

2011

After finding success in Europe, Zafin earned its first North American client, CIBC, laying the foundation for their Celent Model Bank award win.

2011

After finding success in Europe, Zafin earned its first North American client, CIBC, laying the foundation for their Celent Model Bank award win.

2012–15

Zafin expanded rapidly throughout North America, adding to our client base, and establishing Zafin as a trusted partner for banks worldwide.

2012–15

Zafin expanded rapidly throughout North America, adding to our client base, and establishing Zafin as a trusted partner for banks worldwide.

2016

Zafin shifted to a cloud-based SaaS model and partnered with Microsoft, enhancing scalability and client experience.

2016

Zafin shifted to a cloud-based SaaS model and partnered with Microsoft, enhancing scalability and client experience.

2018

Zaifn launched our secure SaaS on Azure, helping both new and existing customers scale with flexibility.

2018

Zaifn launched our secure SaaS on Azure, helping both new and existing customers scale with flexibility.

2019

Zafin scaled our SaaS model across multiple customers, delivering strong ROI and validating our platform’s value.

2019

Zafin scaled our SaaS model across multiple customers, delivering strong ROI and validating our platform’s value.

2020

Zafin expanded its SaaS into Europe and Australia, adding several major banks to our client base.

2020

Zafin expanded its SaaS into Europe and Australia, adding several major banks to our client base.

2021

Zafin enhanced its platform with advanced analytics, helping customers gain insights and improve efficiency. Microsoft recognized this with the Application Modernization Impact Award.

2021

Zafin enhanced its platform with advanced analytics, helping customers gain insights and improve efficiency. Microsoft recognized this with the Application Modernization Impact Award.

2022

Zafin marked 20 years by expanding its thought leadership and helping global clients predict trends, sustain growth, and increase ROI.

2022

Zafin marked 20 years by expanding its thought leadership and helping global clients predict trends, sustain growth, and increase ROI.

2023

Zafin was honored with multiple awards—including BIAN’s Best-in-Class Partner and Microsoft’s Global Partner of the Year—for driving digital transformation in banking.

2023

Zafin was honored with multiple awards—including BIAN’s Best-in-Class Partner and Microsoft’s Global Partner of the Year—for driving digital transformation in banking.

2024

Nordic Capital acquired a majority stake in Zafin, ushering in a new chapter under CEO Charbel Safadi. Zafin also won Microsoft’s ISV Innovation – Americas Partner of the Year.

2024

Nordic Capital acquired a majority stake in Zafin, ushering in a new chapter under CEO Charbel Safadi. Zafin also won Microsoft’s ISV Innovation – Americas Partner of the Year.

Our Values

We live by our core values

We are customer driven

We engage with our customers in achieving value-driven outcomes.

We focus  on simplicity

We make products easy to use and remove complexity in how we work.

We innovate

We encourage thoughtful, creative, and inspiring ideas to bring wonder to reality.

We are transparent

We are open about what we do, how we do it, and what we can do better.

We care

We practice a culture of care for our employees, our customers, and the world around us.

Life at Zafin

Learn what it means to be a part of Zafin’s thriving culture

Want to know what it’s like to be a part of Zafin? Check out our current job postings to see if there is a fit for you.

See openings

20+

Years of experience transforming banking systems.

16+

Countries where our solutions are deployed

800+

Team members across North America, Europe, and APAC.

93%

of Zafin Employees say they are satisfied working at Zafin

Our Impact

We are committed to driving meaningful change

At Zafin, we foster a culture of inclusion, equity, and accountability—empowering individuals and organizations while contributing to a more sustainable and equitable world.

Environmental, Social & Governance (ESG)

Building a responsible future

Through our scholarship program, we invest in the next generation of diverse STEM leaders, groups or facing economic challenges.

Learn more

Diversity and inclusion

Advancing equity through inclusion

We are committed to building a diverse workforce and inclusive culture where individuals feel valued, supported, and empowered to succeed.

Learn more

Scholarship Program

Aspire & Achieve Scholarship Program

Our scholarship program supports the next generation of diverse STEM leaders, with a focus on those from underrepresented groups or facing economic challenges.

Learn more

Press releases