In 2002, Zafin embarks on a transformational journey, driven by the goal of revolutionizing the financial services industry and delivering sustained value. Let’s discover that journey!

In 2005, Zafin dedicatedly creates and fosters impressive product and pricing capabilities uniquely tailored to the financial services industry. Guided by a meticulous process, compelling demonstrations and several proofs of concept, Zafin is proud to present its inaugural product launch as a leading specialist in this field of financial services.

One year later, Zafin goes live with its first customer within five months and wins the Retail Banking Project Award for its project at the bank.

Between 2007 and 2010, Zafin successfully arrives in the European market and expands its business operations achieving remarkable victories across various countries.

Following the rollout of the European business, Zafin gains its first North American client and begins to transform several of the bank’s capabilities. The bank’s remarkable achievements in this transformation process are recognized and celebrated, achieving Celent’s prestigious recognition for its pioneering work over several years.

During the following four years, Zafin successfully expands its presence in the American market by acquiring multiple customers, consolidating its position as a trusted partner in the region of the Americas.

In 2016, Zafin takes a game-changing strategic step with the transition to the cloud, enabling the delivery of its cutting-edge solutions to customers through a software-as-a-service (SaaS) model to enhance scalability, flexibility and accessibility for its customers. To spearhead this transition, Zafin joins forces with Microsoft, teaming up in a powerful partnership to accelerate its cloud ambitions.

Two years later, Zafin introduces its fully operational and secure SaaS solution on Microsoft Azure, enabling new customers to take advantage of its seamless functionality. Simultaneously, Zafin collaborates with existing customers, easing their transition to the SaaS model and providing them with greater scalability and flexibility.

In 2019, Zafin successfully implements its SaaS model for multiple customers in the Americas market, quickly delivering tangible value in a short timeframe. The remarkable return on investment (ROI) achieved by these customers underscores the effectiveness of Zafin’s solution, consolidating its SaaS track record.

Within a year, Zafin makes significant strides in expanding its SaaS offering to the European and Australian markets, winning major customers in the pipeline. This enables it to offer exceptional value and innovative SaaS solutions in various regions, further consolidating its position as a trusted industry leader.

In 2021, Zafin enhances its capabilities by incorporating advanced analytics into its suite of offerings, enabling the extraction of meaningful insights from various use cases. This strategic addition enables financial institutions to gain valuable insights to make knowledgeable decisions and unlock new levels of efficiency and profitability in their operations.

One year later, Zafin is taking a proactive role in facilitating the transformation and modernization of banks, spearheading the industry through intellectual leadership and innovative solutions. By sharing valuable insights and driving forward-thinking initiatives, Zafin enables financial institutions to embrace change, stay ahead of the curve and achieve sustainable growth in an ever-changing environment.

It is 2023, and through years of experience and successful collaboration with multiple banks around the world, Zafin has reached maturity in executing transformative programs that deliver substantial business ROI and mitigate technology risks. These achievements highlight Zafin’s expertise in driving impactful change, fostering growth and ensuring the technology resilience of its partner banks.

On February 12, 2024, Nordic Capital acquired a majority share in Zafin with the aim of accelerating the company’s growth and platform roadmap. Charbel Safadi took over as the new CEO soon after and is ushering in a new era of sustainable growth and continued excellence in the global banking landscape. 6 months into the year and Zafin has already won the Microsoft ISV Innovation - Americas Partner of the Year award! Follow our journey to see, what’s next.