Zafin, in partnership with Emirates NBD, is proud to be recognized at the Global Retail Banking Innovation Awards 2025, winning the title of Best Technology Implementation by a Retail Bank – Middle East.
This win celebrates the Zafin SaaS implementation that modernized Emirates NBD’s pricing and product architecture — accelerating innovation, enhancing governance, elevating customer experience, and driving revenue growth. The achievement underscores Zafin’s role as a strategic partner driving digital transformation and cloud banking leadership across the Middle East.
At the Digital Banker’s Awards Ceremony in Singapore, Anugopal Venugopalan, Co-founder and Chief Revenue Officer at Zafin, accepted the award on behalf of Zafin and in collaboration with Chong Lip Fah, of Emirates NBD, marking a proud milestone in our long-standing collaboration with one of the region’s most forward-looking financial institutions.
Emirates NBD began its Zafin journey in 2013 with the on-prem pricing solution. In 2024, the bank successfully migrated to Zafin’s SaaS platform — a complex, enterprise-wide transition covering the full spectrum of fees and charges across Retail, Wealth, Commercial, and Corporate segments, including legacy custom developments built over years.
Delivered in record time, this milestone showcases the power of collaboration and innovation at scale. As Emirates NBD continues to build on this success, Zafin remains committed to helping financial institutions accelerate, deliver, and unlock the next era of digital banking!
Check out our Retail Banking capabilities: https://zafin.com/solutions/retail-banking/