A national bank in Asia-Pacific set out to modernize its technology foundation and transform how it delivers digital banking experiences. To accelerate its core modernization program, the bank partnered with Zafin to decouple product and pricing from core systems—reducing reliance on IT, enabling faster product changes, and giving business teams direct control over configuration.
About the Client
A fast-growing national bank with approximately USD $17 billion in assets launched a multi-year modernization initiative aimed at building a next-generation digital banking platform. The program focused on improving speed, governance, and giving product owners greater control over how products are configured and delivered.
Results at a Glance
- Implementation Speed: < 10 months to go-live
- Efficiency: Teams self-manage changes without IT dependence
- Compliance: Automated rules ensure regulatory alignment
- Transformation: Foundation for core migration success
The Challenge
The bank’s manual governance and legacy processes created bottlenecks in product development. Each product or pricing change required IT intervention, creating delays and limiting the bank’s ability to respond quickly to new requirements.
Fragmented systems made it difficult to maintain consistent product, pricing and eligibility rules across deposits, lending, and cards, slowing innovation and increasing operational risk.
The Solution
The bank implemented Zafin Product Catalog and Rates & Fees to manage product and pricing configuration outside of core systems which allowed product and pricing logic to be decoupled from the core, supporting the bank’s core modernization program.
This enabled the bank to:
- Accelerate product and pricing changes by centralizing configuration across deposits, loans, and cards
- Enable self-service management allowing product teams to configure and launch offerings independently, without requiring IT changes
- Support progressive core modernization through integration with both legacy and new core systems via APIs
- Ensure consistent governance and regulatory alignment through automated compliance rules
The Results
In less than ten months, the bank achieved full implementation of Zafin’s platform— resulting in faster product changes, reduced reliance on IT, and improved governance.
- < 10 months to go-live
- Empowered business teams to manage products independently
- Reduced reliance on IT and shortened change cycles
- Created a foundation for core banking migration and continuous innovation
Operational Impact
What changed inside the bank:
- Product and pricing changes required IT involvement
- Rules managed across multiple systems
- Limited ability for product teams to act independently
- Slower change cycles and higher operational risk
- Product teams manage configuration directly
- Product and pricing rules applied consistently across all products
- Reduced reliance on IT for day-to-day product and pricing changes
- Faster change cycles with built-in governance controls
What the client had to say
Zafin empowers our teams to manage products with speed and precision, helping us modernize faster.
Chief Executive Officer