Account analysis may not sound glamorous, but it’s where billions in revenue, and customer loyalty is won or lost. In this episode of Banking…

In this episode of Banking Transformed, host Jim Marous sits down with Carson Kotnyek, VP of Head of Loyalty and Ecosystems at Zafin, and…

Banks are getting loyalty wrong. As banking relationships become increasingly fragmented and spread across cards, fintech apps, and investment platforms, financial institutions risk fading…