Our approach

ESG at the core of our business

Our ESG strategy is anchored by three core principles: understanding the impact of our actions, advancing towards a net-zero carbon future, and setting measurable goals to ensure accountability. Aligned with the UN Sustainable Development Goals, our focus spans key areas such as good health and well-being, quality education, gender equality, workplace conditions, environmental stewardship, and climate action.

Environmental

We are committed to reducing climate-related risks. Our goal is net zero emissions by 2030. We are also driving towards a 1.5°C future with our cloud-based SaaS platform. Towards this purpose we are working on optimizing our resource utilization, be it energy, water or waste management.

Social

We are committed to fostering equal opportunities and welcome people of all colors, races, nationalities, ethnicities, genders, beliefs, ages, sexual orientations, social orientations, or socio-economic statuses. With flexible work options, generous benefits, and a workforce reflecting our communities, we empower our people to thrive professionally and personally.

Governance

Our success is rooted in ethical values and integrity. Zafin’s leadership, comprised of a seasoned executive team and Board of Directors, brings a proven track record of success. With dedicated subcommittees overseeing HR, audit, executive compensation, shareholder rights, ESG, and other key governance matters, we ensure accountability and transparency across all aspects of our business.

Alignment to UN’s Sustainable Development Goals

At Zafin, we are proud to be a part of the United Nations Global Compact (UNGC) Initiative. The Sustainable Development Goals (SDGs), or Global Goals, consist of 17 interconnected objectives aimed at eradicating poverty, safeguarding the planet, and ensuring peace and prosperity for all by 2030. Zafin has chosen 10 of the 17 SDG goals as part of our ESG strategy. 

Empowering SDGs with an ESG framework

Our ESG framework offers a competitive edge through sustainability-focused practices. It enhances our transparency and governance for investors and stakeholders, while playing a crucial role in tackling climate change and advancing the sustainable development goals.

Our progress

Meaningful actions, lasting impact

With a focus on long-term sustainability, we’re steadily translating our ESG goals into meaningful actions. Our environmental efforts focus on reducing our impact and working toward net zero. Socially, we prioritize employee well-being, diversity, inclusion, and fair pay. Our core values drive our governance initiatives, with emphasis on responsible data security and ethical practices. Each year, we assess our progress to ensure we continue moving toward a more sustainable and responsible future.

Environment

1.5°C pledge - Together for a greener tomorrow

Zafin has joined over 400 companies in the UNGC’s pledge to limit the increase in global average temperature to well below 2°C and pursue the target of limiting it to 1.5°C above pre-industrial levels. We are dedicated to involving our team in innovative solutions for addressing critical environmental challenges.

Net zero and reducing our environmental impact

We are committed to net zero and working towards reducing our emissions. We will continuously monitor, evaluate, and offset our carbon footprint, utilizing the Global Reporting Initiative (GRI) with elements of the Sustainability Accounting Standards Board (SASB), as our reporting framework.

Our cloud technology significantly reduces carbon footprint and energy consumption by minimizing reliance on physical servers. SaaS solutions, like Microsoft Azure, enhance energy and carbon efficiency compared to traditional setups.

Annual impact assessment

Our commitment to reducing our environmental impact is reflected in our Environmental Management System (EMS), which includes initiatives such as reduce, reuse and recycling, zero single use plastics, and other sustainable practices.

Social

Social initiatives that drive positive transformation

At Zafin, we focus on dignity and equality, health and well-being, and future skills.

Health and safety

We ensure safe working conditions with robust safety plans and compliance.

Human capital management

We prioritize diversity, equity, inclusion, fair pay, and employee well-being.

Supply chain management

We uphold ethical practices in our supply chain, emphasizing human rights and fair working conditions with global vendors.

Zafin fosters an inclusive environment where women thrive and lead, driven by our core values. We recognize women leaders, ensure equal pay, and offer skill development via LinkedIn Learning and in-house programs. ‘Zafin Leading Ladies,’ initiated in India, is set to expand globally, providing networking and mentorship, while ‘Empower Hour: Knowledge Series’ offers interactive learning from experts.
17%Women Executive
Leaders
34%Women

Workforce

Empowering education through Vidyadhan in India

Zafin proudly supports the Vidyadhan scholarship, empowering 13 meritorious students from economically challenged families in Kerala, Tamil Nadu, and Delhi. Partnering with the Shibulal Family Philanthropic Initiative, we champion equitable education and align with ESG principles to create lasting social impact, supporting the UN Sustainable Development Goals.

Governance

Driving success through integrity and ethical conduct

Responsible data security​


Transparency and governance are central to our operations, covering user monitoring, audits, managed environments, incident management, and SOC2 Type-2 compliance. Data protection is our top priority, and we are committed to continually enhancing our approach to ensure robust information security.

Best practices & policies

Our supplier code of conduct upholds high standards of integrity, ethics, and social responsibility, including human rights, modern slavery transparency, and global environmental responsibility. Ethics concerns can be reported to senior stakeholders.

Core values

Our core values drive us: we prioritize simplicity, focus on the customer, embrace transparency, innovate continuously, and care deeply in all our actions.

To ensure the success of our ESG initiatives, we have established a centralized global function to monitor and execute all our environmental, social, and governance programs.