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The future of customer personalization in banking Join us for a Collision Conference Masterclass hosted by Zafin and Scotiabank

Featured Event

Tuesday, June 18
Toronto

Enercare Centre, Toronto
June 17-20, 2024

Zafin is excited to announce our participation in Collision 2024, the premier technology conference bringing together the brightest minds in tech, finance, and innovation. 

From June 17-20 join us at the Enercare Centre in Toronto, Canada, to discover how Zafin is transforming the banking industry with cutting-edge solutions that drive growth, efficiency, and customer satisfaction. 

Summary

Join us for our Masterclass: The Future of Customer Personalization in Banking, where Zafin and Scotiabank explore their collaboration to enhance customer experience through personalization.

Details

Tuesday, June 18, 2024​

1:00pm – 1:45pm​

Masterclass 1 (Beanfield Centre Floor 2)​

Expect to learn

The current state of pricing personalization and what it means for customer experience 

The aspiration and impact of generative AI on personalization 

The ethics of pricing personalization 

Role of technology, partnerships and measuring success 

Meet our speakers

Pegah Babaie

VP – Client Enablement, Scotiabank

Rav Bharania

Director, CX Innovation
Scotiabank

Adnan Haider

SVP – Analytics, Zafin

Scotiabank and Zafin

Scotiabank has partnered with Zafin to streamline offers, speed up market delivery, and provide personalized experiences at scale. This collaboration supports Scotiabank’s client-focused strategy, driving new client acquisition, deposit growth, transaction volume, and primary banking relationships. As a leader in SaaS core modernization, Zafin enhances Scotiabank’s customer experience through advanced personalization.

Want to learn more about how Zafin can transform your bank?

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