Customers today are more discerning than ever, and banks are in a race to meet their expectations, especially when it comes to tech-savvy clients. The spotlight has been on sleek, intuitive mobile and online experiences, transforming how we bank. This front-end focus has undeniably…

In banking, trust isn’t merely a feel-good factor—it’s the bedrock of customer loyalty and a shield against emerging threats from big tech and an evolving regulatory landscape. But don’t just take my word for it. A 2024 Statista study of 75,000 consumers across 33…

In their article “Should US banks be moving to next-generation core banking platforms?”, McKinsey suggests that banks “urgently need a new core platform, but building one is time-consuming, expensive, and uncertain.”1 They recommend a strategic thought process that results in a two-track process. From…