Solving problems caused by reliance on manual, disconnected product and pricing
A leading business bank relied heavily on manual, disconnected processes for pricing and billing. Deal negotiation, setup, and execution were time-consuming and error-prone, leading to revenue leakage, customer complaints, and missed opportunities to launch new, behavior-based offerings. The institution needed a smarter, more automated solution to meet evolving client needs and unlock growth.
Delivering intelligent automation across corporate deposit and cash management products
Zafin delivered a unified pricing and billing platform that streamlined the entire revenue lifecycle. The solution enabled dynamic pricing configurations and real-time billing automation for over 38 products, dramatically reducing dependency on manual workflows.
Key platform capabilities included:
- Fee waivers based on customer balances
- Rebates triggered by specific transaction types
- Real-time tax reporting data generation
- Flexible product configuration to support business agility
Unlock faster launches, recaptured revenue and reduced operational costs
Within months, the bank realized significant business value:
- $10M in annual revenue recaptured
- 70% reduction in billing operational costs
- 50% faster time-to-market for new product launches
- $1M in annual savings on pricing change execution
With Zafin, the bank transformed its back-office into a strategic growth engine—reducing risk, improving customer satisfaction, and scaling new business propositions with confidence and speed.