Loyalty Rewards

Improve margins and wallet share with behavior-based loyalty

Behavior-based incentives

Reward behaviors that deepen engagement and drive growth

Move beyond spend-based rewards and incentivize behaviors that reflect how customers actually engage with your bank

Drive deeper loyalty with dynamic point strategies

Align incentives to behaviors that drive results with flexible, modular points accrual

Create bonus point offers tied to targeted behaviors like paying rent or mortgage

Drive sustained engagement with flexible loyalty tiers

Reward customers across their entire banking journey

Deliver personalized rewards at the overall account level. Recognize customer value across all products and life stages, not just their transactions.

Flexible rewards

Launch smarter rewards, faster

Let customers choose rewards they value – without locking you into exclusive deals or complex integrations

Offer a rich, readymade catalog of rewards

Provide customers with the flexibility to choose the rewards they want with leading airlines, hotels, retailers and more

Create a seamless, self-serve rewards marketplace

Provide redemptions through a modern, consumer-grade experience to make rewards more accessible and easier to fulfill

Build your marketplace from scratch or start fast with pre-built themes

Gain access to best-in-class technology, analytics, and support

Optimize ROI

Optimize the ROI of your loyalty strategy

Get the data you need to track spend, optimize performance, and justify continued investment in loyalty initiatives

Up to

95%

increase in profits

According to research by Bain & Company and Harvard Business School, organizations that increase customer retention by just 5% can boost profits by 25% to 95%.

Track program KPIs in real-time with performance dashboards

Monitor program performance and effectiveness with data insights and analysis

Track enrollments, points, and usage

Track revenue, cost, and ROI for every program

Optimize program value and efficiency

Fine-tune your loyalty program with flexible controls to manage costs, reduce outstanding points liability, and align with partner strategies

Reduce outstanding points liability with dynamic expirations

Control reward cost with custom conversion rates

Seamless integration

Integrate easily across the enterprise

Embed loyalty into your tech ecosystem with API-first design, composable architecture, and a low-code, drag-and-drop tool for scale

Enable seamless integration across channels

Deploy loyalty features where they’re needed – across core systems, digital channels, and partner platforms with pre-built, API-first integrations

Enroll customers via real-time APIs

Trigger, earn, and burn from any system

Accelerate integrations with Zafin Integrate & Orchestrate

Speed up delivery and scale confidently with Zafin IO’s cloud-native, event-driven architecture

Build integrations with a low-code, drag-and-drop user interface

Scale loyalty with cloud-native infrastructure

Connect with us

Talk to our experts to know how behavior-based loyalty optimization grows wallet share and deepens customer relationships.