Whitepapers and reports

Customer loyalty in U.S. banking is in a critical state. As fintechs and neobanks redefine real-time engagement and personalization, long-term customers in the United…

Rising deposit costs. Shrinking margins. Fintechs and big tech snapping up market share. Commercial and corporate banks are feeling the pressure—and the cracks are…

Mid-sized and regional banks are being squeezed—on one side by big banks with massive tech budgets, and on the other by nimble fintechs redefining…

While M&As offer scale and growth, successful integration is far from guaranteed. Learn how banks can go beyond traditional cost-cutting strategies to unlock new…

Traditional banks must adapt by shifting from a product-centric to a customer-centric approach that delivers hyper-personalized solutions for its customers to effectively compete against…

Enterprise pricing requires a strong pricing and product management engine. However, the key to success lies in implementation. Enterprise pricing services need to integrate…

Globally, banks have found themselves at an inflection point. Evolving customer expectations and the threat of nimble, customer-centric challenger banks has made the need…

In this Backbase whitepaper, learn about the acceleration of digital transformation, the unvalued innovative mindset of Africa, and its growing FinTech industry. As well,…

Shifts in technology, client expectations and market participation are causing fundamental change to the transaction banking business. To create sustainable growth, transaction banking must…