Challenge

A Tier 1 North American Bank’s new product launches were delayed by an inability to ensure fee and revenue capture. Legacy and new products created a high level of revenue leakage. Changes in standard and exception pricing were cumbersome and manual to administer. It was caused by the bank’s reliance on four separate legacy systems, which were expensive to change and relied on scarce IT resources. 

Zafin platform enabled:

  • Consolidation of the four legacy systems into one Zafin platfrom
  • Business users to administer pricing for new and legacy products
  • Precise accruals and GL posting
  • Hosted and scalable cloud-based infrastructure

Resulting in:

  • Increased transparency within profit architecture
  • Accelerated time to market for new products and services
  • Digitization of manual processes and transformation of the employee experience
  • Reduction in infrastructure costs

Key Metrics

660,000+ accounts billed per month​

15 million+ transactions per month

>12% increase in year-over-year fees  from digitized annual pricing review

75% reduction in infrastructure cost